Cancellation policy

Right of withdrawal

You have the right to cancel within fourteen days without giving a reason this contract.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, the last goods have taken possession or has.

In order to exercise your right of cancellation, you must inform us,

Name
Address
Phone:
Fax, if available:
E-Mail:

by means of a clear statement (e.g. a letter sent by Post, Fax or E-Mail) of your decision to withdraw from this contract, inform. You can use the attached sample revocation form, which however is not mandatory. To meet the cancellation deadline, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we have you all payments that we have received from you, including the costs of delivery (with the exception of additional costs, which arise from the fact that you have chosen another kind of delivery than the offered by us, cheapest standard delivery), immediately and at the latest within fourteen days from the day on which to repay, on which the notification of your revocation of this contract have been received by us. For this repayment, we will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no case will you be charged fees for this repayment.

We can refuse the repayment until we have received the Goods back again or until you have provided proof that you have sent back the Goods, whichever is the earlier point in time.

You shall send back the Goods without undue delay and in any event not later than fourteen days from the day on which you informed us of the cancellation of this contract to us

[oder – sofern vorhanden – an Name, Anschrift]

returned or transferred. The deadline is met if you send back the Goods before the expiry of the period of fourteen days. You will bear the direct cost of returning the Goods.

You have to pay for a possible loss in value of the Goods if this loss in value is attributable to establish the nature, characteristics and functioning of the Goods which is not necessary in dealing with them.
There are, optionally, if applicable, the following additions are possible: Exclusion and premature expiration of the right of withdrawal

The right of withdrawal does not exist with contracts

for the supply of Goods which are not prefabricated and for whose manufacturing an individual selection or determination by the consumer is important or which are clearly tailored to the personal requirements of the consumer;

for the delivery of Goods that can spoil quickly or whose expiration date would be exceeded quickly;

for delivery of alcoholic drinks, whose price was agreed at the conclusion of the contract, which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market depends on which the entrepreneur has no influence;

for delivery of Newspapers, periodicals or magazines with the exception of subscription contracts.

The revocation right expires prematurely in case of contracts

for the supply of sealed Goods which are not suitable for reasons of health protection or Hygiene to return if their seal has been removed after the delivery;

for delivery of products if they have been mixed after delivery due to their nature, inseparably with other goods;

for the delivery of audio - or video recordings or computer software in a sealed package, if the seal was removed after delivery.